Auto-reply to your Google reviews, in your brand voice.
Responsly answers your positive Google reviews automatically within seconds, and quietly flags the sensitive ones for your personal touch. Your response rate stays at 100% while you get on with running the business.
“Quick, friendly and the result was spot on. Highly recommend these guys.”
Automatic where it helps, human where it matters.
Auto-reply is not a blunt instrument. Responsly answers the easy wins instantly and protects the moments that need you.
Positive reviews, instantly
Happy 4 and 5 star reviews get a warm, on-brand reply in seconds — so your profile always looks active and cared for, even at 2am.
Negative reviews, held for you
Low ratings are never auto-posted by default. They wait in your inbox with a suggested draft so you can add the human touch a complaint deserves.
You stay in control
Review the queue, edit any draft, change the rules, or pause auto-reply entirely whenever you want. Nothing is locked in.
Auto-reply in three steps.
Connect once and Responsly handles the rest — from the first sync to the perfectly timed reply.
Connect your Google Business Profile
Sign in with Google and link your profile in one click. Responsly imports every location and your full review history automatically.
Set your auto-reply rules
Pick a brand tone and choose which ratings reply automatically. By default, 4 and 5 star reviews auto-respond while 1 to 3 star reviews wait for you.
Switch on auto-reply
Turn it on and Responsly answers new positive reviews within seconds, day and night, while flagging anything sensitive for your personal touch.
What you get back.
Answering every review is one of the highest-return habits a local business can build. Auto-reply makes it free.
Hours back every week
Stop writing the same thank-you a hundred times. Auto-reply clears your positive reviews so you only spend time where it actually counts.
A 100% response rate
Google and customers both notice a business that answers every review. Auto-reply keeps your response rate at the top without the busywork.
Every location covered
Run one storefront or two hundred — auto-reply works across all of them from a single inbox, with per-location rules if you need them.
Want to try it on a single review first? Our free generator writes one reply with no signup.
Try the free reply generatorAuto-reply questions, answered.
What is auto-reply for Google reviews?
Auto-reply automatically posts a reply to new Google reviews as they arrive, written in your brand voice and grounded in what your business does. With Responsly you decide which star ratings reply automatically and which wait for your approval.
Will Responsly auto-reply to negative reviews?
Only if you choose to. By default, automatic replies are limited to your 4 and 5 star reviews, while 1, 2 and 3 star reviews are held in your inbox with a suggested draft so you can respond personally. You can change this rule any time.
Can I review replies before they post?
Yes. You can run in approval mode, where every draft waits for a one-click approve, or full auto mode for the ratings you trust. You can always edit, rewrite, or skip a draft before it goes live.
How fast does auto-reply respond?
Responsly syncs your Google Business Profile several times a day and replies to new positive reviews within seconds of detecting them, so customers feel heard while the experience is still fresh.
Do the replies sound like a real person?
Yes. Each reply is written in the tone you choose and references what the customer actually said, so it reads like a real member of your team rather than a copy-paste template.
Does auto-reply work across multiple locations?
Yes. Connect once and Responsly applies your auto-reply rules across every location on your profile, all managed from one inbox. Extra locations are $5 a month each.
Let your reviews answer themselves.
Connect your Google Business Profile and switch on auto-reply.
Get started free