For restaurants & cafés

Review Management Software for Restaurants.

Your kitchen runs flat out at service — Responsly answers your Google reviews so you don't have to. AI replies in your voice, flags the unhappy diners, and keeps your rating climbing.

★★★★★ Built for restaurants & cafés · Setup in under a minute
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New 5-star review★★★★★ · just now

Best brunch in the neighbourhood. The eggs benedict were perfect and our server was lovely. Booking again next weekend!

Auto-replied

Thank you so much! We are thrilled the benedict hit the spot and that the team looked after you — we can't wait to have you back next weekend.

Auto replied in 0.8sReply
Why it matters

Built for how restaurants & cafés actually work.

The review challenges specific to your trade — handled.

Reviews pile up during service

The lunch and dinner rush is when reviews land and when you have the least time. Responsly answers them automatically so nothing waits until midnight.

One bad night, one bad review

A slow kitchen or a cold dish turns into a public 2-star. Responsly flags it instantly so you can win the diner back before the next table reads it.

Diners read replies before booking

How you respond is part of the menu now. Thoughtful replies on every review turn first-timers into bookings.

Examples

Replies written for restaurants & cafés.

On-brand, specific, and human — for the good reviews and the hard ones.

★★★★★

Best brunch in the neighbourhood. The eggs benedict were perfect and our server was lovely. Booking again next weekend!

Responsly reply

Thank you so much! We are thrilled the benedict hit the spot and that the team looked after you — we can't wait to have you back next weekend.

★★☆☆☆

Waited 35 minutes for mains on a quiet Tuesday and they came out lukewarm. Shame, because the starters were great.

Responsly reply

We're sorry, that wait and lukewarm mains are not the experience we want, especially on a quiet night. The starters clearly set the bar and we let you down on timing — we're addressing it with the kitchen this week. Please email us so we can make your next visit right.

How it works

From connected to on autopilot in minutes.

1

Connect Google

Link your Google Business Profile in one click. Responsly imports every location and your full review history.

2

Reply on autopilot

AI answers your positive reviews in your brand voice within seconds, and holds the sensitive ones for your approval.

3

Watch your rating climb

A 100% response rate, faster recovery on unhappy customers, and a profile that wins you the next one.

Try it on a single review first — free, no signup.

Free reply generator
FAQ

Questions from restaurants & cafés.

How does Responsly help my restaurant with Google reviews?

It connects to your Google Business Profile, pulls in every diner review across your locations, and writes warm, on-brand replies automatically. Positive reviews are answered in seconds; complaints are flagged for your personal touch.

Can it handle reviews for multiple restaurant locations?

Yes. Connect once and every location's reviews land in a single inbox, with per-location filtering. Extra locations are just $5 a month each.

Will it reply to complaints about food or service automatically?

Only if you want it to. By default, low ratings are held for your approval with a suggested draft, so a complaint about a meal always gets a human, considered response.

Does replying to restaurant reviews actually help?

Yes — diners read how you handle feedback before booking, and an active, well-rated profile helps you show up when people search for places to eat nearby.

Win more restaurants customers from Google.

Connect your Google Business Profile and let Responsly reply to every review for you.

Get started free