Review Management Software for Salons & spas.
Beauty is personal — your reviews are too. Responsly replies to every client in your salon's voice, celebrates your stylists, and smooths over the rare off day so chairs stay full.
“Maya gave me the best balayage I've ever had and the head massage at the basin was heaven. Obsessed!”
Built for how salons & spas actually work.
The review challenges specific to your trade — handled.
Feedback is personal and specific
Clients name stylists and treatments. Responsly writes replies that feel personal and on brand, so every client feels seen.
Reviews drive rebookings
A warm reply is an invitation to come back. Responsly turns every five-star review into a nudge toward the next appointment.
No time at the chair
You're booked back to back. Responsly handles the replies so you can focus on clients, not your phone.
Replies written for salons & spas.
On-brand, specific, and human — for the good reviews and the hard ones.
Maya gave me the best balayage I've ever had and the head massage at the basin was heaven. Obsessed!
This made our day! We'll be sure to pass your words on to Maya — she'll be thrilled. Thank you for trusting us with your colour, and we can't wait to pamper you again.
Lovely cut but it felt a bit rushed and I didn't get the consultation I'd hoped for.
Thank you for being honest — feeling rushed is the opposite of what we want, and a proper consultation is part of the experience. We'd love to make it right; please ask for the manager when you rebook and we'll give you the time you deserve.
From connected to on autopilot in minutes.
Connect Google
Link your Google Business Profile in one click. Responsly imports every location and your full review history.
Reply on autopilot
AI answers your positive reviews in your brand voice within seconds, and holds the sensitive ones for your approval.
Watch your rating climb
A 100% response rate, faster recovery on unhappy customers, and a profile that wins you the next one.
Try it on a single review first — free, no signup.
Free reply generatorQuestions from salons & spas.
Can Responsly mention my stylists in replies?
Replies are written from the cues in each review, so when a client praises a specific stylist the response stays warm and personal. You review and can edit any draft before it posts.
Will it sound like my salon, not a robot?
Yes. You pick a tone — friendly, warm, professional — and every reply stays consistent with your brand voice across all your reviews.
Does it work for a salon with several chairs or locations?
Yes. Every location syncs into one inbox with filtering, so multi-location salons and spas manage all reviews in one place.
How does replying to reviews help my salon get booked?
Clients browse reviews and replies before booking. A consistently answered, well-rated profile builds the trust that turns browsers into appointments.
Win more salons & spas customers from Google.
Connect your Google Business Profile and let Responsly reply to every review for you.
Get started free