Review statistics, every figure cited.
The numbers behind customer reviews, each linked to the original research so you can check it yourself.
- Review response statisticsHow many customers expect a reply, how fast, and what replying actually changes.Read
- Negative review statisticsWhat a bad review really costs, why shoppers look for them, and how replies limit the damage.Read
- Local search review statisticsWhere local customers read reviews in 2026, how many they need to see, and what they do next.Read
- Online review trust statisticsHow much people trust reviews, what makes one believable, and how fake reviews change the picture.Read
Written and maintained by the Responsly Editorial Team. Read our editorial guidelines to see how we research, write and fact-check every page.